Privacy Policy

1. Introduction

BIVANOVA JANA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and other contact information you provide when contacting us or signing up for our services.
• Business Information: Information about your business needs, project requirements, and other details necessary to provide our services.
• Technical Information: IP address, browser type, operating system, referring URLs, device information, and other technical data collected through cookies and similar technologies.
• Usage Information: Information about how you use our website and services, including pages visited, time spent, and other engagement metrics.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process your transactions and manage your orders
• Send you emails
• Find and prevent fraud

4. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

• Consent: Where you have given us consent to process your personal data for specific purposes.
• Contract Performance: When processing is necessary for the performance of a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate interests and does not override your rights and freedoms.
• Legal Obligation: When processing is necessary for compliance with a legal obligation.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage. All personal information will be kept confidential and stored on secure servers with appropriate access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you
• The right of rectification if that information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request that we restrict the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.